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Andrea Ellinger Interview  -  September 16, 2008, 4:30 p.m. Conversations on HPT Webcast

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[Dr. Andrea Ellinger]

Dr. Andrea Ellinger
Associate Professor, Human Resource Education
University of Illinois at Urbana-Champaign

Andrea D. Ellinger is an Associate Professor in the Department of Human Resource Education at the University of Illinois at Urbana-Champaign. She holds a Ph.D. in Adult Education from The University of Georgia with a functional concentration in Human Resource and Organization Development. Prior to this appointment, Andrea was an Assistant Professor of Adult Education and Doctoral Program Coordinator at The Pennsylvania State University-Harrisburg, and a Research Associate at The Center for Business and Economic Research in The Culverhouse College of Commerce and Business Administration at The University of Alabama. Prior to her academic career, Andrea worked in sales and marketing for Hallmark Cards, Inc. and NCR Corporation. She has published refereed journal articles in many journals including Human Resource Development Quarterly, Human Resource Development International, Management Learning, The Journal of Management Development, Advances in Developing Human Resources, The Journal of Business Logistics, Journal of Workplace Learning, European Journal of Industrial Training, and Performance Improvement Quarterly. She was the recipient of the 1998 Malcolm S. Knowles Dissertation of the Year and the 2003 and 2005 Richard A. Swanson Research Excellence Award presented by the Academy of Human Resource Development, and was also awarded a Cyril O. Houle Fellowship funded by The Kellogg Foundation in 2001. She currently serves on the Board of Directors of The Academy of Human Resource Development and is a member of the Editorial Boards of the International Journal of Evidence Based Coaching and Mentoring and Human Resource Development International. She has previously served on the editorial boards of Human Resource Development Quarterly and Advances in Developing Human Resources. She also completed a term on the Research to Practice Committee of the American Society for Training and Development (ASTD). Her research interests include informal learning in the workplace, organizational learning, evolving managerial roles, managerial coaching, and the learning organization concept.


[Dr. John Wedman]

Dr. John Wedman
Director, School of Information Science & Learning Technologies
University of Missouri-Columbia

[ Elliott McClelland]

Elliott McClelland
Communication Specialist
School of Information Science and Learning Technologies


The purpose of this chapter is to explore the concept of managerial coaching by integrating the recent empirical research that has examined the managerial coaching mindset, the catalysts for managerial coaching, the requisite coaching skills and effective and ineffective behaviors of managerial coaches, and the effectiveness of managerial coaching. This chapter also assesses the strengths and weaknesses associated with managerial coaching. It concludes with a recommended design, development, and implementation process along with critical success factors

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