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Michelle French Interview  -  October 8, 2008, 4:30 pm Conversations on HPT Webcast

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[Dr. Michelle French]

Dr. Michelle French
Assistant Professor
Mount St. Mary's College

Michelle French is an assistant professor in the Business Administration Department at Mount St. Mary’s College. She teaches courses in Management, Organizational Behavior, and Leadership. Michelle earned her doctoral degree in Organizational Leadership, as well as her MBA, from Pepperdine University. Her professional experience includes senior positions in strategic marketing consulting and non-profit fund development, sales, marketing data analysis, and public relations. Michelle’s current research interests include meaning-mission fit and the relationship of well-being to work.


[Dr. John Wedman]

Dr. John Wedman
Director, School of Information Science & Learning Technologies
University of Missouri-Columbia

[ Elliott McClelland]

Elliott McClelland
Communication Specialist
School of Information Science and Learning Technologies


Employees engage in job crafting when they actively create what their job is physically, socially, and psychologically. Job crafting has been shown to be a means for effectively improving emotional well-being in organizations. The traditional view is that job crafting is a process in which employees engage without a manager’s involvement. Since all employees, under certain circumstances, are prone to engage in job crafting – formally or informally – it is typically wise for managers within organizations to understand how job crafting works. In order to help employees achieve emotional well-being in the workplace and the positive outcomes that go along with it (e.g., increased organizational commitment, organizational citizenship behaviors, and improved performance), it is important to craft jobs so that employees can use their greatest strengths. Job crafting has been shown to increase productivity, quality, and efficiency while decreasing turnover and absenteeism. This chapter examines the benefits of job crafting, how to design the job crafting intervention, and factors critical to job crafting success.

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